Terms and Conditions

Wienke’s Market – A Taste of Door County

1. Introduction

Welcome to Wienke’s Market. These Terms and Conditions (“Terms”) govern your use of our website, including the online store operated via WordPress and WooCommerce. By accessing or purchasing from our site, you agree to comply with these Terms. Please read them carefully before placing any orders.

2. Order Processing and Shipping

All orders placed through our website will be processed and shipped within seven (7) business days of receipt. Processing times may be extended during periods of extreme weather, in which case your order may be held until conditions improve for safe shipping. If there are any delays in processing or shipping your order, you will be notified via email and/or phone call using the contact information provided at checkout.

Wienke’s Market utilizes the following shipping carriers: UPS, SpeeDee Delivery, and USPS. Shipping costs and available options are presented at checkout and may vary depending on your location and the items ordered.

3. Refund and Return Policy

Wienke’s Market is committed to customer satisfaction. If your order does not arrive in satisfactory condition, please contact us by emailing wienkes@wienkes.com or calling 920-743-7014 to speak with a representative. Please include your order number and details of the issue. We will promptly work with you to resolve the problem, which may include a replacement, refund, or other corrective action at our discretion.

Refunds and returns are subject to the following conditions:

• Items must be returned in their original packaging and condition unless damaged during shipping.
• Perishable goods and custom orders may not be eligible for return unless they were damaged or defective upon arrival.
• Return shipping costs may be the responsibility of the customer unless the return is due to our error or product defect.

4. Payment Terms

Payment for orders placed through our online store must be made in full at the time of purchase. We accept major credit cards and other payment methods as displayed at checkout, processed securely via WooCommerce. All prices are listed in U.S. dollars and are subject to applicable taxes.

5. Account Registration and Security

When creating an account on our website, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use or suspected breach of security.

6. Website Use and Intellectual Property

All content, trademarks, logos, and other intellectual property displayed on our website are the property of Wienke’s Market or its licensors. You may not copy, reproduce, or distribute any part of our website without prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law, Wienke’s Market shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or purchase of products. Our total liability for any claim related to an order is limited to the purchase price paid for that order.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your personal data.

9. Changes to Terms

Wienke’s Market reserves the right to update or modify these Terms at any time. Changes will be posted on this page, and your continued use of the website after such changes constitutes your acceptance of the revised Terms.

10. Contact Information

For questions regarding these Terms and Conditions, please contact us at wienkes@wienkes.com or 920-743-7014.